Main Contact
Arcanium Med Technologies LLC
Public platform: Arcanium Med
Email: support@arcaniummed.com
There is no backend contact form yet. Please use email for now so support requests can be reviewed directly.
General Support
Use this for login questions, account access issues, app navigation questions, saved workspace concerns, or general help using Arcanium Med.
If your question relates to your account, use the email address associated with your Arcanium Med account when possible.
Bug Reports
Use this for broken buttons, display issues, sync problems, import errors, duplicated data, parsing problems, or anything that does not behave as expected.
If possible, include screenshots, browser name/version, device type, whether you are using the live site or local file, and the page where the issue happened.
Privacy and Data Deletion Requests
Use this for account deletion requests, data deletion requests, privacy questions, or questions about saved account data.
When requesting data deletion, use the email associated with your Arcanium Med account so the correct account can be identified.
Professor Intel Moderation Concerns
Use this for concerns about Professor Intel submissions, ratings, comments, moderation, inaccurate feedback, inappropriate content, or content that may include private information.
Please include the professor name, module or course if relevant, and a short explanation of the concern.
Beta Feedback
Use this for product feedback, feature requests, confusing workflows, missing tools, design concerns, or suggestions while Arcanium Med is in beta.